Payment Policy
Secure Payments
At Vallevia, your security and privacy are our top priorities. We use trusted payment providers and industry-standard encryption technology to ensure every transaction is processed safely and securely.
All payment information is encrypted and handled directly by our certified payment partners. Vallevia does not store your credit or debit card information.
Accepted Payment Methods
We currently accept the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
- Apple Pay
- Google Pay
- Shop Pay
- PayPal (where available)
Available payment methods may vary depending on your location and device.
Currency
All prices displayed on our website are listed in U.S. Dollars (USD).
If you are using an international payment method, your financial institution may apply exchange rates or additional fees. These charges are determined by your bank or card issuer and are not controlled by Vallevia.
Order Authorization
Once you place an order, your payment method will be authorized and charged immediately upon successful checkout.
If payment authorization fails, your order will not be processed until a valid payment method is provided.
Taxes
Applicable sales tax will be calculated automatically during checkout based on your shipping address and local tax regulations.
The final order total, including taxes and shipping costs, will always be displayed before you complete your purchase.
Fraud Prevention
To protect our customers and prevent fraudulent activity, Vallevia reserves the right to:
- Verify payment information
- Request additional order verification
- Cancel or refuse suspicious transactions
- Contact customers for identity confirmation when necessary
If an order cannot be verified, it may be canceled and any authorized payment will be refunded.
Promotional Discounts
Discount codes and promotional offers:
- Cannot be combined unless otherwise stated.
- Must be applied during checkout.
- Cannot be applied after an order has been completed.
Certain promotions may exclude specific products or collections.
Pricing Accuracy
While we strive to ensure all pricing information is accurate, occasional errors may occur.
Vallevia reserves the right to correct pricing errors, update product information, or cancel orders placed with incorrect pricing.
If an order is canceled due to a pricing error, you will receive a full refund.
Payment Security
Our checkout is protected by advanced encryption technology and secure payment gateways to help safeguard your personal and financial information throughout the purchasing process.
Need Assistance?
If you have any questions regarding payments or billing, we're here to help.
Vallevia Customer Care
Business Hours
Monday – Friday
9:00 AM – 5:00 PM (EST)